Policies

USD

Shipping Policy

Shipping typically takes 1-3 weeks, unless otherwise stated. Please note all of our products are shipped and created by an extremely small team. If there are any issues, please contact us by DM on @pocketartists on Instagram.

Return Policy

Pocket Artists does not offer refunds unless the product arrived damaged, defective, or incorrect. If there are any issues, contact @pocketartists on Instagram immediately.

Damaged Orders

If your product arrives damaged, please contact us immediately through DM @pocketartists on Instagram.

Privacy Policy

Check out our privacy policy here

Contact Info

We can be reached at @pocketartists on Instagram, as well as @OnThatNoteBiz@gmail.com for any order concerns.

Thank YOU!

Thank YOU for taking the time to check out our policies, as well as visiting our store!

Frequently asked questions

We do not offer returns. If the order was damaged during shipment we can offer a full refund.

Promo codes are offered on our Instagram, as well as the YouTube channel "OnThatNote."

Shipping times can vary between 1-3 weeks.

Right now, we ship to the U.S., U.K., Canada, and Australia

Shipping is calculated based on the weight of the item. There is a $5 charge for shipping on every keychain order.

Country/Region